Privacy Policy
Draft for owner review. This plain-language summary describes how the site works today and is not final legal text.
What we collect
- Contact details you enter: name, email, and phone if you choose to give it.
- Your project address or ZIP code, used to check that we serve your area.
- Photos you upload of your home, rooms or kitchen, and the project details you choose.
- Saved projects, estimates, proposals, appointments and messages you send us.
- If you create a profile: your sign-in details and referral/rewards activity.
How we use it
- To prepare your estimated price range, email you a copy, and save your project.
- To create color previews and help read your photos using AI image tools.
- To schedule and manage consultations, and to send booking confirmations and reminders.
- To prepare your final quote and follow up about your project.
Messages needed for your estimate or appointment are separate from marketing. You never have to agree to marketing to get an estimate.
Who helps us run the service
We use service providers to operate the site, and they receive information only as needed to do that work: website hosting and database storage, an email delivery service, AI providers that process uploaded photos and project details, and Google Calendar for appointments. We do not sell your information.
Site visit statistics
Our website platform, Lovable, records basic visit statistics: the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, which buttons and links are clicked, how fast pages load, and errors. This uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify you. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it. Signing in uses your browser's storage to keep you signed in.
Your choices
To ask about, correct, or remove your information, email upgradepaintingco@gmail.com.